Troubleshooting Power BI Web Part Issues in SharePoint

Power BI Web Part Issues in SharePoint: The amalgamation of Power BI and SharePoint has transformed the landscape of data visualization and analytics within the realm of collaboration and content management. However, users occasionally encounter roadblocks when the Power BI web part in SharePoint refuses to function as expected. This comprehensive guide aims to explore the common issues faced by users, offer practical solutions, and provide external links for additional resources and FAQs to navigate the complexities of Power BI and SharePoint integration seamlessly.

“Why is my Power BI web part not working in SharePoint?”

“If your Power BI web part is malfunctioning in SharePoint, common culprits include embed code mismatches, permission issues, or browser compatibility. Ensure accurate codes, check permissions, and validate browser compatibility for seamless integration.”

Understanding Common Issues and Solutions:

1. Embed Code Mismatch:

Issue: The embedded code in SharePoint may not align with the specific Power BI report or dashboard, leading to discrepancies and rendering issues.

Solution: Begin by verifying that the embed code in SharePoint precisely matches the intended report or dashboard. If discrepancies are identified, regenerate the embed code from Power BI and update it in SharePoint accordingly.

2. Permissions and Authentication:

Issue: Incorrect permissions or authentication issues can act as barriers, preventing the Power BI web part from loading within SharePoint.

Solution: Initiate a thorough review of user permissions to ensure that they possess the necessary rights to access the designated Power BI report or dashboard. Additionally, validate the authentication settings, especially if there have been recent changes in user roles or security configurations.

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3. Browser Compatibility:

Issue: Compatibility issues between browsers can impede the proper functioning of the Power BI web part, resulting in display anomalies.

Solution: Assess the compatibility of the browser being used with both SharePoint and Power BI. Consider switching to a supported browser for a more seamless experience, and ensure that the browser is up to date.

4. Power BI Service Outage:

Issue: Service outages or disruptions in the Power BI service can directly impact the functionality of the web part within SharePoint.

Solution: Stay informed about the Power BI Service Status to ascertain if there are ongoing issues. In case of a service outage, exercise patience and wait for the service to be restored.

5. Web Part Configuration:

Issue: Misconfigurations of the Power BI web part in SharePoint, including incorrect report or dashboard selection, size discrepancies, or other relevant settings, can result in non-functional web parts.

Solution: Conduct a meticulous examination of the web part’s configuration settings. Ensure that the appropriate report or dashboard is selected, and adjust settings such as size and layout to align with the intended display.

Best practices of Power BI Web Part Issues in SharePoint

When dealing with Power BI web part issues in SharePoint, following these best practices can help troubleshoot and prevent common challenges:

  1. Embed Code Accuracy: Ensure the accuracy of the embed code. Regularly update the code to reflect changes in reports or dashboards.
  2. User Permissions: Regularly review and update user permissions for Power BI reports. Confirm that users have the necessary access rights.
  3. Authentication Settings: Stay informed about any changes in authentication settings. Ensure that user roles and authentication methods align with the latest configurations.
  4. Browser Compatibility: Prioritize browsers that are officially supported by both SharePoint and Power BI. Regularly update browsers to mitigate compatibility issues.
  5. Web Part Configuration Review: Periodically review the configuration of the Power BI web part in SharePoint. Confirm that the selected reports or dashboards, sizes, and layouts are appropriate.
  6. Embed Code Regeneration: If issues persist, consider regenerating the embed code for Power BI reports or dashboards. This step can refresh the integration and resolve discrepancies.
  7. Regular Testing: Conduct routine tests of the Power BI web part to identify issues promptly. Regular testing can prevent larger problems from arising.
  8. Monitor Service Status: Stay vigilant about the Power BI service status. Check for any ongoing service disruptions that might impact the functionality of the web part.
  9. Documentation of Changes: Maintain detailed documentation of changes made to Power BI reports, dashboards, or SharePoint configurations. This documentation aids in troubleshooting.
  10. Engage with Communities: Join relevant communities, such as the Power BI Community and SharePoint Community, to stay informed about best practices, known issues, and solutions.

By incorporating these best practices into your approach, you can proactively manage and mitigate Power BI web part issues in SharePoint, ensuring a robust and reliable integration for effective data visualization and analytics.

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External Links for Further Information:

  • Power BI Documentation: Delve into the official Power BI documentation for an in-depth understanding of features, functionalities, and troubleshooting tips.
  • SharePoint Community: Join the SharePoint community to engage in discussions, share insights, and stay abreast of the latest updates and developments.


Q1: Why is my Power BI web part not displaying the expected report?

Answer: Ensure that the embed code in SharePoint corresponds accurately to the desired Power BI report or dashboard. Additionally, validate user permissions and authentication settings.

Q2: How do I troubleshoot browser compatibility issues?

Answer: Verify the compatibility of your browser with both SharePoint and Power BI. Consider using a supported browser and ensure that it is updated to the latest version for optimal performance.

Q3: What should I do during a Power BI service outage?

Answer: Keep a close eye on the Power BI Service Status for real-time updates on any service disruptions. In the case of an outage, exercise patience and await service restoration.

Q4: Can I seek help from the Power BI community for specific issues?

Answer: Certainly. The Power BI Community serves as a valuable resource for seeking assistance, exchanging experiences, and discovering solutions to a wide array of Power BI-related issues.


While the integration of Power BI and SharePoint holds immense potential for transforming data into actionable insights, occasional hiccups can disrupt the seamless flow of information. This guide has dissected common issues related to the Power BI web part in SharePoint and provided practical solutions to ensure a frictionless user experience. For ongoing support and a deeper dive into the intricacies of Power BI and SharePoint integration, refer to the external links and FAQs. By navigating these challenges effectively, users can unleash the full potential of Power BI and SharePoint, creating a robust foundation for data-driven decision-making within their collaborative projects.