How do I connect Power BI to Dynamics 365 on premise?

Power BI to Dynamics 365 on premise: In the ever-evolving landscape of business intelligence, organizations seek seamless integration between their powerful CRM solutions and dynamic analytics platforms. Dynamics 365 On-Premise, a robust CRM solution by Microsoft, plays a pivotal role in streamlining customer-centric processes. To harness the full potential of Dynamics 365 data, integrating it with Power BI provides a powerful synergy for unlocking actionable insights. In this comprehensive guide, we’ll delve into the step-by-step process of connecting Power BI to Dynamics 365 On-Premise, empowering organizations to elevate their analytics and visualization capabilities.

Understanding the Integration Process:

Step 1: Install Dynamics 365 On-Premise Data Connector for Power BI

To initiate the integration process, the first crucial step is to install the Dynamics 365 On-Premise Data Connector for Power BI. This connector serves as the essential link between the on-premise Dynamics 365 instance and the powerful analytics capabilities of Power BI. Navigate to the Microsoft Download Center and download the Dynamics 365 On-Premise Data Connector to kickstart the installation process.

Step 2: Configure the Dynamics 365 Data Source in Power BI Desktop

With the connector installed, proceed to configure the Dynamics 365 data source in Power BI Desktop. This involves a straightforward process:

  1. Open Power BI Desktop and select “Get Data.”
  2. Choose “Dynamics 365 (On-Premises)” from the list of connectors.
  3. Input the URL of your Dynamics 365 On-Premise instance.
  4. Specify the preferred authentication method, be it Windows or Organizational Account.
  5. Click “Connect” and provide the necessary credentials to establish the connection.

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Step 3: Designing Reports in Power BI

Once the connection is established, organizations can leverage the intuitive interface of Power BI Desktop to design insightful reports, dashboards, and visualizations. This step allows for the transformation of raw Dynamics 365 On-Premise data into actionable insights that drive informed decision-making.

External Resources

1. Microsoft Power BI Documentation

  • Delve into the official documentation for Power BI, offering comprehensive guides on diverse topics such as data sources, report creation, and troubleshooting.

2. Power BI Community Forum

  • Engage with the vibrant Power BI community, where users can seek answers to specific queries, share insights, and troubleshoot issues related to connecting to Dynamics 365 On-Premise.


Q1: Can I connect Power BI to Dynamics 365 Online using the same process?

  • Answer: No, the integration process outlined here specifically applies to Dynamics 365 On-Premise. For Dynamics 365 Online, utilize the standard Dynamics 365 connector available in Power BI.

Q2: What permissions are required to establish the connection successfully?

  • Answer: Ensure that the user account used for the connection possesses the necessary privileges within Dynamics 365 to access the required data.

Q3: Are there any limitations to consider when connecting Power BI to Dynamics 365 On-Premise?

  • Answer: Refer to the official documentation for any limitations or considerations specific to the Dynamics 365 On-Premise Data Connector and Power BI integration.

Q4: Can I schedule automatic data refreshes in Power BI for Dynamics 365 On-Premise data?

  • Answer: Yes, Power BI supports scheduled data refreshes for datasets connected to Dynamics 365 On-Premise, ensuring that your reports consistently reflect the latest data.

Q5: What advanced analytics tools are available in Power BI for Dynamics 365 data?

  • Answer: Power BI offers a suite of advanced analytics tools, including Data Analysis Expressions (DAX) and integration with Azure Machine Learning for predictive analytics.

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Q6: Can I connect multiple Dynamics 365 On-Premise instances to a single Power BI report?

  • Answer: Yes, Power BI allows connecting to multiple data sources, including various Dynamics 365 On-Premise instances. Follow the same connection process for each instance in Power BI Desktop.

Q7: Is there a difference in connecting Power BI to Dynamics 365 On-Premise compared to Dynamics 365 Online in terms of security considerations?

  • Answer: While the integration steps may differ slightly, the security considerations, such as user permissions and authentication methods, remain crucial for both Dynamics 365 On-Premise and Dynamics 365 Online.

Q8: What role does the Dynamics 365 Data Connector play in the integration process?

  • Answer: The Dynamics 365 On-Premise Data Connector acts as a bridge between Power BI and the on-premise Dynamics 365 instance, facilitating secure and seamless data transfer for reporting and analytics.

Q9: Can I use DirectQuery with Dynamics 365 On-Premise data in Power BI?

  • Answer: Yes, Power BI supports DirectQuery, allowing for real-time data connectivity to Dynamics 365 On-Premise. This enables users to work with the latest data without importing it into Power BI.

Q10: Are there any considerations for optimizing performance when working with large datasets from Dynamics 365 On-Premise in Power BI?

  • Answer: Yes, optimizing performance involves considerations such as selecting relevant data, utilizing DirectQuery for large datasets, and indexing tables appropriately in Dynamics 365.

Q11: How frequently can I schedule data refreshes for Dynamics 365 On-Premise data in Power BI?

  • Answer: The frequency of data refreshes depends on your Power BI service plan. Power BI Pro users can schedule up to eight refreshes per day, while Power BI Premium users have more flexibility.

Q12: Can I embed Power BI reports with Dynamics 365 On-Premise data into external applications?

  • Answer: Yes, Power BI provides embedding options that allow you to integrate Power BI reports seamlessly into external applications, extending the reach of your Dynamics 365 insights.

Q13: What considerations should I keep in mind when upgrading Dynamics 365 On-Premise or Power BI versions?

  • Answer: It’s essential to review the compatibility and support matrix for Dynamics 365 On-Premise, Power BI Desktop, and the Power BI service to ensure a smooth transition and continued integration.

Q14: Are there specific best practices for designing Power BI reports that connect to Dynamics 365 On-Premise?

  • Answer: Consider best practices such as designing efficient queries, using appropriate visuals, and optimizing the data model to enhance the performance of Power BI reports connected to Dynamics 365 On-Premise.

Q15: How can I troubleshoot common issues during the Power BI and Dynamics 365 On-Premise integration process?

  • Answer: The Power BI community forums, Microsoft support documentation, and the Dynamics 365 community are valuable resources for troubleshooting common integration issues. Engaging with the community can provide insights and solutions.


Connecting Power BI to Dynamics 365 On-Premise serves as a transformative step toward unlocking the full potential of customer data. By following the detailed integration steps and utilizing the external resources and FAQs provided, organizations can seamlessly bridge the gap between CRM data and insightful visualizations. Empower your business with data-driven decision-making and elevate your analytics game by integrating these powerful Microsoft solutions. Unlock the insights that matter and propel your organization towards success.